More data, fewer problems

Boosting maintenance through connectivity

From a customer service point of view, the rationale for investing in connectivity is obvious: fast, reliable Wi-Fi means more satisfied passengers, which in turn leads to increased revenues. Add to that the potential new sources of revenue from connectivity – such as on-demand entertainment or ecommerce – and the business case is clear.

But what truly cements investing in modern connectivity as essential are the benefits that this connectivity provides behind the scenes. From better communications in the cockpit to improved MRO, the complete connected aircraft helps airlines operate more efficiently and helps to reduce aircraft hangar time.

Competitive advantage

Technological advancements have, in recent decades, transformed how aircraft maintenance is conducted. The newest addition to this is fast, reliable connectivity and the real-time insight and intelligence that’s derived from the data it delivers.

Connectivity in MRO is a leap forward in both aviation safety and in operational efficiency. Having a connected system means that the aircraft can continuously feed information back to maintenance operations on the ground. This gives ground teams the knowledge they need – and an extra edge – to prepare maintenance and servicing logistics before the aircraft even lands.

Aircraft produce more data than ever before. The A380 itself has around 6,000 sensors across the plane that capture every detail of its operation, while the average B787 produces up to 500GB of data per flight. Connectivity technology can be used to ‘crunch’ all of this data while the plane is still flying, helping to identify and track what needs to be looked at by MRO crews. Airlines gain a competitive advantage because engineers can plan better.

This is not only about safety systems. While aircraft safety is, rightfully, at the top of the list of priorities for airlines, so too is operational efficiency. Connected aircraft that are plugged into MRO teams on the ground helps to identify non-critical issues as well.

This helps to keep turnaround times on schedule and, therefore, reduce compensation claims, unplanned maintenance and fuel bills. In short: it keeps asset utilisation up.

Real-time data for MRO

Rolling out in 2017, Inmarsat’s SwiftBroadband–Safety is the latest technology that benefits aviation operations by monitoring real-time flight operations data.

Its high-speed, secure IP broadband replaces Inmarsat’s Classic Aero service, which has been the industry gold standard for over 25 years, and is currently used by more than 200 major airlines, private jet operators and government agencies.

It’s a huge step forward in aviation technology. The new SwiftBroadband–Safety is certain to transform the way that aircraft are connected, helping MRO teams to work more closely and more efficiently with the aircraft that they service.