Seven things you need to know about Jet ConneX

Powered by Inmarsat’s Ka-band Global Xpress network, Jet ConneX offers the fastest global satellite data rates in business aviation

Jet ConneX provides a brave new world of inflight connectivity for business flyers. But what exactly are the benefits and how do you get it installed on your jets? Here we break down the next generation in connectivity with answers to the most common questions.

What is Jet ConneX?

It’s a big deal for business aviation. Jet ConneX means that, for the first time ever, reliable, high-speed Wi-Fi will be available to business flyers worldwide. We’re not talking dial up-style connectivity that just about keeps up with email. It’s actually a step change from previous inflight Wi-Fi and offers speeds and reliability fast enough to stream high quality video. Essentially, the broadband you get in the air is the same as the broadband you get on the ground. It’s not just inflight Wi-Fi for passengers either. Real-time data to and from the cockpit can help reduce flight times and improve fuel consumption. 

How do you cover the world and also get it to work for busy areas?

Inmarsat owns and operates its own network of four satellites which cover most of the earth’s surface. In areas of high traffic, steerable spot beams can provide extra bandwidth as required. Jet ConneX is the only connectivity solution to offer a Committed Information Rate (CIR) worldwide. The CIR is the guaranteed minimum data rate that operators will experience.

What level of data do I need?

Let’s see,  sending a few emails needs just a little speed while live TV streaming or participating in an inflight video conference needs a lot more. Take a look at the table below to get an idea of the speeds (bandwidth) you’ll want to run your favourite applications. Fortunately, there are a number of packages designed to target different types of use – everything from light email, web browsing and social media to heavy video streaming. Generally, you will only need the higher use packages if you’re watching a lot of video or have multiple people streaming video. For many users video is now a critical part of their business but that also means you can watch the Super Bowl or World Cup live or check on the financial markets. Anything you can do with the internet on the ground, you can do with Jet ConneX in the sky.

Application Bandwidth
Voice over IP (VoIP) 28 to 64Kbps / 0.028 to 0.064Mbps
Internet / Email 256 to 400Kbps / 0.256 to 0.4Mbps
PED Video conferencing 300 to 700Kbps / 0.3 to 0.7Mbps
480i Video / YouTube Streaming 500 to 2000Kbps / 0.5 to 2Mbps
1080p Video Streaming 3000 to 6000Kbps / 3 to 6Mbps

Bandwidth consumption varies according to the specific application being used and all apps do not perform the same. Streaming video apps are especially unique in their bandwidth usage. These values are indicative guidelines only, please consult your service provider for specific details.

Is Jet ConneX future-proof?

Yes. Upgrading satellite capacity and software/hardware innovations underway mean that Inmarsat has an ongoing and funded programme of satellite launches. During the second half of 2019, we'll launch our GX5 satellite to add further coverage. This will be followed by two new satellites (GX6a & GX6b) that will add further depth to regions of highest demand. The further evolution of Global Xpress gives our customers certainty of capacity where they need it for years to come. Just as importantly, owning its satellite network gives Inmarsat greater flexibility and responsiveness and means that it can always put its customers first. The company’s network operation centre controls and ‘flies’ a fleet of satellites. Inmarsat is also the most experienced and widely used satellite communications operator for business aviation. The company has over 25 years of aviation experience and its services are used on more than 90% of the top 25 Fortune-500 companies' business jets.

What equipment do I need?

The system is available exclusively from Honeywell Avionics. It includes a fuselage or tail mount antenna and radome, an RF unit, Wi-Fi router, an antenna control and a modem. 

What Supplemental Type Certificates are there?

Supplemental Type Certificates (STCs) already exist for over 30 aircraft from all major manufacturers. STC updates are issued regularly.

G5000/6000 Complete by OEM and Innotech-Execaire
Expected Q2 2018 Standard Aero
G7000/8000 Expected Q4 2017 by OEM
CL604/605 Complete by OEM
Expected Q2 2018 Standard Aero
CL650 Completed by BAS and OEM
Expected Q2 2018 Standard Aero
G650 Completed by OEM
G600 Completed by OEM
G550 Completed by OEM and Standard Aero
G500 Completed by OEM
G450 Expected Q3 2017 by OEM
G3 Completed by Standard Aero
G4 Completed by Standard Aero
Expected Q4 2018 by OEM
G5 Completed by Standard Aero
Expected Q4 2018 by OEM
A310 To be delivered by RCI
A319 Completed by OEM, Jet Aviation and LHT
A320 Completed by AAC and LHT
A321 Completed by LHT
A330 / A340 Completed by AMAC, EAD, Jet Aviation, LHT and Sabena Technics
737-700 Completed by AMAC, Jet Av and LHT
737-900 Completed by AMAC
747-400 Completed by Jet Av
757 Completed by HON
767-300 Completed by RCI
767 Expected 2018 by Jet Av
777 Completed by AMAC and EAD
Expected Q4 2018 by GDC
787 Expected Q4 2018 by GDC
7X Completed by DAS Wilmington
Expected Q2 2018 by OEM
8X Expected Q2 2018 by OEM
F900 Completed by Standard Aero
Expected Q3 2018 by OEM and DAS Wilmington
F2000 Completed by DAS Wilmington
Expected Q3 2018 by OEM

Who do I buy the Jet ConneX service from?

Inmarsat has a global network of four specialist distribution partners (DPs). The DPs offer several package options on a monthly subscription basis which include technical support, billing and services designed to manage usage and optimise bandwidth. They can also help with installation, cyber security and supporting equipment such as Apple TV and Slingbox.

Collins Aerospace/ARINC Direct

Satcom Direct (SD)

Honeywell GoDirect